Episode 11 – Spring Cleaning, LetGo, Ebay & Amazon
Spring is a great time of year to get another fresh start on business goals and also on personal goals. Its time to have a …
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Episode 10 – Voicemail has no place in a voice driven world
Based on the feedback from the previous episode, we learned that most people prefer communicating via text message. We also learned that people overwhelmingly despise …
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Episode 9 – Communicating More Effectively & Expanding How You Can be Contacted
Have you ever missed out on something because you weren’t communicated with effectively or have you heard the excuse, “Nobody told me!” from your team …
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Episode 8 – Tips to get started protecting yourself and your business from hackers
Cyber criminals are working 24/7 to infiltrate your e-mail, social media accounts and business networks. Although most people say that data security is a high …
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Episode 7 – Step Out of Your Comfort Zone
Your comfort zone can hold you back from trying an activity that will provide you with great joy and have a positive impact on your …
Episode 6 – Complaints are a Gift! Convert a Complaint into an Opportunity.
After receiving a complaint from a customer, we are given the opportunity to regroup, restart and show our best work. Only 1 in 25 dissatisfied …
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Episode 5 – LinkedIn and Wine Tasting selections from Piedmont, Italy.
How well people know you dictates whether or not they will say hello to you or approach you when you meet in public. John discusses …
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Episode 4 – Focus, Emotional Intelligence & Exercising Empathy
We underestimate how much personal information everyone is exposed to throughout the workday and how that affects everyone’s mood and focus throughout the day. We …
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Episode 3 – Flat Lined Friday & How to Leverage 7 Habits & GTD tips
John discusses how an attempt to take a day with an empty calendar backfired. He applies some of the teachings from The 7 Habits of …
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Episode 2 – NRF Show, Alibaba, AmazonGo & A.I.
This episode is a discussion on some of the very cool innovations from the 2019 NRF (National Retail Federation) Show. John discusses how Alibaba stole …